FREQUENTLY ASKED QUESTIONS
"I have never used self
storage facility before - how does it work?
Its easy, choose a unit that best meets your
requirements, there is a monthly rental agreement, simple paperwork and we
require two forms of ID one of which must be a government issued photo ID. The
monthly rent is due on the same day as you rented each month. Payments can be
made with check, cash or major credit card.
"What else will I have to pay when I move-in besides
the first month's rent?"
At the time of your first move-in you will pay
for just one month's rent, plus a one-time administration fee. There are NO
other fees. Some storage facilities will charge you a deposit, and even access
fees! You will also need a standard padlock. We sell good quality all brass
padlocks at discount prices for your convenience. We also sell PACKING SUPPLIES
AND BOXES.
"How do I pay?"
We accept cash, money orders, personal checks,
debit cards Visa, MasterCard, and American Express as forms of payment. No need
to worry about when to pay the rent - we also offer an auto-pay program for
credit/debit cards. Staying a long time? Consider our Pay 12 Get 13 Month Deal.
Just prepay 12 months rents and your 13th month is FREE.
"When can I access my
belongings?"
You may access your unit ANY time during our
regular hours of operation. Just sign in and show your ID to the staff.
"Do I need insurance?"
We have Customer Storage Insurance available.
This insurance is very affordable starting at just $8.00 per month for $2,000
coverage. That's about 27 cents per day! It is a monthly program and the
premiums are paid with your rent. You may terminate the coverage upon your
request.
Homeowners / Renters
Your insurance policy MAY cover the belongings
that you store. However you must check with your agent to be sure. Often
insurance companies will extend coverage to off premise storage but require a
complete inventory and possibly additional premium. Check your policy under "Off
Premises Storage" or ask your insurance agent.
